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How to fix Frigidaire oven error code F10, F11, F30, F31 etc

April 14th, 2013 · 243 Comments

In this article we will discuss most common oven error codes with ovens made by Frigidaire/Elctrolux. I will show you how to diagnose and fix them depending on the fault code.

All Electronic Oven Controls (EOC) have ability for self diagnosis. When an oven fails, usually it will stop working and show on the display an error (fault) code which corresponds to a specific problem.  Actually there are only two major parts which, if anyone of them failed, could cause most of error codes. These parts are: Electronic Oven Control (EOC) and oven temperature sensor. Frigidaire used the name RTD sensor or RTD probe, where RTD means “Resistance Temperature Detector” instead of oven temperature sensor.

If the error code shown on your oven display leads to a possible problem with oven temperature sensor, start the troubleshooting from testing the temperature sensor resistance. This part is usually located on the back wall in the upper part of the oven cavity but it can be easy tested from the EOC. Locate the two pins in the plug at the EOC that are connected to the sensor. Measure the resistance between the wires connected to these pins. The normal reading at the room temperature is supposed to be about 1100 Ohms.

If the reading is incorrect, remove the sensor from the oven and check its resistance at the sensor. If the reading at the sensor is the same as reading at the EOC plug, the sensor is defective. If the reading at the sensor is correct, the wiring between the sensor and the control is defective.

If the reading is correct, the EOC would need to be replaced.

The vast majority of oven controls, used by different manufacturers, consists of two separate parts – the electronic control board and the user interface device (keypad or touchpad). Frigidaire incorporated keypad into the electronic control board for most of the models and used just a faceplate or overlay which is adhered to electronic control board. It can be easily determined by the model number, usually located on the frame behind the bottom drawer or on the oven door frame. Use the “Search by the model number” link bellow to see if your range has a such part. If it does, I would recommend to order both of them because it’s very hard to remove faceplate and reattach it without damaging the part.

Search by the Model number.

NOTE: Before you will proceed with any tests, disconnect power for at least a minute. If fault returns when power is reconnected, continue the troubleshooting. If the oven problem is intermittent you must do the tests when the oven is malfunctioning.

 

Older products will show only two digits F-codes, but on ranges manufactured beginning in 2004 many of EOC’s will have expanded three digit fault codes. There are probably over 50 different error codes but in this article we will review only the most common ones.

 

F1 or F10 – Runaway temperature.

If these error codes shown while the oven is in day time mode, the EOC would need to be replaced. Otherwise check the oven temperature sensor (RTD sensor) as described earlier and replace if necessary.

Most of the EOCs incorporated power relays among all other components while some of ovens use a separate power relay board to simplify design and lower cost of production. You can determine it by visual EOC inspection and/or by the wiring diagram for your oven (if it is available). If there are some relays on it, replace the EOC. If there are no relays on the EOC, check the parts list (Search by the Model number) for the relay or power board. If there is a such part, replace it. I’ll be glad to help you if any problems with the diagnostic. Just leave a comment on the bottom of the page. In such situation I’ll need the complete model number of the oven.

 

F11 – Shorted keypad.

If fault returns after reconnecting power, replace the EOC.

 

F3 or F30 – Open/shorted sensor (RTD probe) connection.

Check the temperature sensor resistance as described previously. If the reading is incorrect and the wires and plugs between the sensor and the EOC are good, replace the temperature sensor (RTD probe). If the sensor and wiring are good,  the EOC would need to be replaced.

 

F4 or F31 – Shorted sensor (RTD probe) connection.

Check the temperature sensor resistance as described previously. If the reading is incorrect and the wires and plugs between the sensor and the EOC are good, replace the temperature sensor (RTD probe). If the sensor and wiring are good, replace the EOC.

 

F8, F9 or F90 – Lock motor switches improperly positioned.

Check the lock motor and the switches for continuity. If there is something wrong, replace the door lock assembly. Check the wiring between the EOC and the lock motor and switches. If the lock motor, switches and wiring are good, the EOC would need to be replaced.

Tags: Oven error codes

243 responses so far ↓

  • Ron Hirtz // Nov 16, 2013 at 7:26 pm

    I have the F10 error code ohm reading at the plug into the EOC is 35 m ohms the sensor its self read out right at a 1080 ohms so per your upper most diagnostic its pry the EOC but I also have separate relays. Any help would be much appreciated. Its on Frigidaire FEFL69HCA

  • Gene // Nov 16, 2013 at 9:41 pm

    Hello Ron.
    Thank you for your question.
    Per your description the reading at the EOC is incorrect while the sensor itself checks OK. The cause of the problem in such situation most likely is a failed wire harness between the sensor and the EOC. I would recommend to eliminate the sensor plug and splice the sensor into the wire harness using a high temperature wire nuts.

    Wire nuts (pack of 10)
    AP5641944

    Good luck and keep us posted.
    Gene.

  • dave // Nov 18, 2013 at 6:16 pm

    Gene. I have a frigidare oven that the oven stopped working.the broiler is stll working fine.i called an appliance tech and he told me the eoc is bad so i orderd one and installed it. Still not working but the igniter fires up now. The temp sensor is 1119 ohms never any fault codes shown on the display.any ideas on what the problem is .

  • Gene // Nov 21, 2013 at 3:17 pm

    Hello Dave.
    Thank you for your question.
    If the igniter glows but the gas doesn’t flow, possible the igniter itself is to weak to open the gas safety valve. You may want to check the igniter by measuring the current drawn by the igniter. You can do it using a simple and inexpensive clamp-on meter 600-CF
    If you don’t like it then just replace the oven igniter. You can use an universal flat oven igniter, made by GE. All such igniters are interchangeable. The part number is WB2X9998

    Good luck and keep us posted.
    Gene.

  • josh // Apr 10, 2014 at 4:05 pm

    hello gene I have a Frigidaire PLEFMZ99GCC oven.. it started to throw a f10 code after about 15min on bake and wont stop beeping until I unplug it..ive noticed the element will stay glowing red even when the oven beeps at the 350 mark I have it set for then throws the code a few minutes later… I tested the tempature sensor and it reads 1100 at room temp, and reads the same at the plug when I unplug it from the board and test it… I was going to buy a eoc but it looks like I have a few other panels with relays etc and wanted your advice before pulling the trigger.. thanks josh

  • Gene // Apr 10, 2014 at 5:03 pm

    Hello Josh.
    Thank you for your question.
    By the wiring diagram for your range, both oven heating elements getting power from the EOC. Thus the solution is to replace it.
    The part number for the EOC is 316462800.
    The overlay is self adhesive. You can try to use the old one but if you damage it, the part number for the overlay is 316419700
    Good luck and keep us posted.
    Gene.

  • Kevin Foster // Jun 6, 2014 at 6:47 am

    Good day, Gene

    I have a Frigidaire Electric Range
    Model #GLEF379DBK

    The other night my range just started beeping all of a sudden and flashing a F10 error.

    I was able to clear it by pressing the clear/off button.

    Last night I tried to use the oven and it started flashing a F30 error. I read that you could try to cut the power to the range for a little while and see if the range would reset.

    I did this and it didn’t work. As soon as I turn on the oven it started flashing the F30 error.

    Can you tell me what could be causing this error code and what parts I’ll need to replace?

    I would appreciate any you can provide!

    Thanks,
    Kevin

  • Gene // Jun 6, 2014 at 5:35 pm

    Hello Kevin.
    Thank you for your question.
    You may want to start the troubleshooting from testing the temperature probe (sensor).
    Pull the range out of the wall and unplug it. Remove the rear control panel cover. Locate the P5 connector at the EOC and remove two violet wires from pins 12 and 13. Measure the resistance between these wires. The normal reading should be about 1100 Ohms at the room temperature.
    If the reading is incorrect, the temperature probe (sensor) would need to be replaced.
    The part number for the temperature probe is 316490000

    If the reading is normal, the EOC has failed and would need to be replaced. You may need to replace the overlay as well.
    The part number for the EOC is 316557205
    The part number for the overlay is 316419303

    Good luck and keep us posted.
    Gene.

  • Frank // Nov 4, 2014 at 3:56 pm

    I have an Electrolux model#EW30DF65GSB.
    It gives me the F10 error sporadically. Sometimes while the oven is on but most of the time while the oven is cooling off. Usually an hour or so after it has been shut off.
    Both probes check 1178-1179 OHMS at the probe and the board. I do have several boards. It appears I do have a separate power/relay board, EOC board and a power supply board. Do you have a suggestion as to which board is acting up?
    Thank you

  • Gene // Nov 5, 2014 at 11:41 pm

    Hello Frank,

    Thank you for your question.
    If you receiving this error code while the oven is off and not heating then the solution for this problem is to replace the EOC.
    The part number for the EOC is 316576604 and you can order the part by clicking on the part number. If it would not solve the problem, you always can return the part for full refund.

    Thank you for stopping by. Keep me posted.
    Gene.

  • Martha tebbenkamp // Nov 29, 2014 at 5:54 am

    Good morning,

    I am writing on behalf of my 90 year old mother who has a ken more model 790 built in oven. She has had repeated problems with it stopping, locking up in the model of cooking, turning off, etc. she gets error code 11. The question I have is : does the oven control sensor store these failures ? The problem with a warranty under the lemon agreement is that the failures must be verified by a technician. When the repairman come sout, the oven may be functioning properly, so it is hard to verify this intermittent problem. Could the oven control data be used to verify these failures, maybe downloaded by a tech ?

    Thank you for helping an elderly veteran with this vexing problem.

  • Gene // Nov 30, 2014 at 4:31 pm

    Hello Martha,

    I will be more than glad to help you and your lovely mother! In order to provide most accurate advice I need the complete model number of the oven.

    Thank you,
    Gene.

  • George // Dec 1, 2014 at 4:55 am

    Hi Gene, I posted this on 11/24/14 but somehow it was deleted.

    We have an Electrolux Icon electric wall oven E30EW75GPS1 that a few times now while baking the broiler element has come on all by itself and then it beeps with an F10 error.

    Can you please tell me, does this sound like a bad control board? And if so, can you please help me identify the correct part to order on your website?

    Thanks for your help!

  • Gene // Dec 2, 2014 at 10:14 pm

    Hello George,

    Sorry for the delay.
    Very likely the problem is a faulty relay board. It is located behind the control panel. Do not forget to turn off the oven circuit breaker prior to any disassembly.

    The part number for the relay board is 316443925

    Thank you for stopping by.
    Good luck.
    Gene.

  • steve // Dec 1, 2014 at 11:20 am

    hi gene

    i have frigidaire range that keep giving f30 & f31 errors – i managed to reset by tripping the breaker but now after about 15 mins it does the same F30 and F31 – the model is PLEFMZ99ECC can you advise parts etc to replace

    thanks

    steve

  • Gene // Dec 1, 2014 at 1:10 pm

    Hello Steve,

    Unplug the range. Pull it out of the wall and remove the control panel rear cover. Locate the temperature sensor (RTD) plug on the control board (EOC). Carefully pull it out and, using an Ohmmeter, check the resistance between the sensor wires. It suppose to be about 1100 Ohms. If the reading is incorrect check the sensor wire harness and repeat the continuity test at the RTD bottom plug. If the reading is still incorrect, the RTD would need to be replaced. Otherwise the EOC is the culprit and would need to be replaced.

    The RTD part number is 316490001

    The EOC part number is 316418704

    Thank you for your question.
    Keep me posted.
    Gene.

  • steve // Dec 2, 2014 at 11:44 am

    hi gene

    PLEFMZ99ECC used to get f30 but now getting F7 12 and the front element wont turn off – any ideas ?

  • Gene // Dec 2, 2014 at 10:00 pm

    Hello Steve,

    Sorry to hear you have more problems with your range.
    This error code indicates a failed potentiometer for LF burner, a user interface board or the harness between the mother board and the user interface boards.
    Start the troubleshooting from verifying the resistance value of the potentiometer. There are two different potentiometers with the ESEC control system. The one in question is black colored. Prior to testing make sure that the shaft is set to the off position, disconnect the wire harness and use an ohmmeter to measure the resistance between pins 1 & 2 on the potentiometer. The black potentiometer should have a resistance of 10KΩ. If the reading is correct, test operation of the potentiometer by measuring the resistance between pin terminal G (center) and either of the outside pin terminals as the control shaft is being rotated slowly. There should be a steady increase or decrease in the measured resistance as the shaft is turned.

    If the potentiometer failed any of the tests, it would need to be replaced. Otherwise if the wire harnesses are good, the user interface board would need to be replaced.

    The part number for the potentiometer is 316239605

    The part number for the UIB is 316426400

    Good luck.
    Gene.

  • Jim // Dec 8, 2014 at 1:00 pm

    Hi Gene.
    I have a Frigidaire Mod. #FGF337ABJ It’s throwing the F10. I checked the sensor and it’s 1102. When I check the EOC it give a random number and goes back to OL on the tester. I have a used stove of the same kind just different color. When I test those two part on it I get the same results. Is it me or do I have two bad EOC’s?

  • Gene // Dec 18, 2014 at 7:58 pm

    Hello Jim,

    Sorry for the delay. I was out of town.
    This error code means that EOC thinks a runaway condition exists. Per your description the temperature sensor checks OK. You can not check the EOC instrumentally. So the only solution is to replace the EOC.

    The part number for the EOC 316455410

    Thank you for your question. Keep me posted.
    Good luck.
    Gene.

  • Valerie // Dec 17, 2014 at 8:27 am

    Hello Gene!
    I ran the self clean on my electrolux and within 2 weeks of using my oven again, I had the F10 runaway temperature alarm. It was 1 hr into baking and the temperature did runaway, everything was black. I was able to use it a couple times after but the cooking times varied between a little slow and A LOT slow. I then received a 2nd f10 error and this time because I was only running my oven when I could babysit it, I want to say that my oven decided to go into broil mode because it happened quickly (<2 mins) and in both instances with the f10 error my pans were only ever charred on the top, never on the bottom.

    I was reading your site and trouble shooting. We pulled out the oven temperature sensor. It measured 1050 ohms, we then tested it back at the EOC, same reading. So we took out every heating element, inspected and tested them and we had continuity. So we were back to blaming the EOC. Especially since the EOC had failed once before on warranty (it completely burned out and wouldn't work at all) and the repair tech told me that self clean was likely to blame with the self clean heat being horrible for electronics.

    Our other reason for blaming the EOC was the loss off other functions on the oven. The rapid preheat would report that the oven was heated but if you cancelled that and initiated any other regular (without rapid preheat) heating mode (convection, roast, bake) they would all say the oven was 150 degrees behind what the rapid preheat gave. I bought laser thermometer for the oven and it would verify the lower temperature. Also, it currently takes my oven at least 45 mins to heat up. This is why we were back to thinking that the electronics weren't working.

    We bit the bullet and bought the EOC, I installed it….and have had no change in operation :(. Please help!

    Valerie

  • Gene // Dec 19, 2014 at 11:42 am

    Hello Valerie,

    Sad story. Possible you missed something in diagnostic. In order to provide most accurate advice I need the complete model number of the oven and the part number of the EOC you installed.

    Thank you for your question.
    Gene.

  • George // Dec 19, 2014 at 10:54 am

    Hi Gene, thanks for the reply! In regards to my Electrolux Icon electric wall oven E30EW75GPS1

    In addition to the broiler coming on all by itself and this overheating the oven, we also noticed sometimes during baking the temp. creeps up about 20-50 degrees over the setpoint; but the display still shows the correct temp.

    With this info. do you still suspect the relay board 316443925 ?

    Thanks, please let me know and I’ll place an order.

    Happy holidays!

  • Gene // Dec 19, 2014 at 11:35 am

    Hi George,

    I believe the relay board will solve the problem. If you would order the part from AppliancePartsPros.com by clocking on the part number I posted, you have nothing to loose. If it would not fix the problem you have up to 365 days to return the part for full refund.

    Happy holidays to you and your loved one as well!
    Gene.
    P.S. Just curious how did you note the difference in temperature?

  • Valerie // Dec 19, 2014 at 11:49 am

    Hi Gene,
    The model number for the range is CEW30EF6GSC. The EOC that we ordered was 316576600.
    Thank you in advance!
    Valerie

  • Gene // Dec 19, 2014 at 12:58 pm

    Valerie,

    Looks like the problem is a faulty oven relay board. You may want to replace it as well.

    The part number for the oven relay board 316443920

    You can order the part by clicking on the part number.

    If in spite of everything it would not fix the problem, you can return it to AppliancePartsPros.com within 365 days.

    Good luck and Happy Holidays.
    Gene.

  • darlene // Dec 19, 2014 at 7:03 pm

    The frigidaire stove my son has has a f10 code. I have heard a few times what sounded like it shorting out from the control knobs on the right side. I dont know model number but do think the stove could have shorted out and it ave a f10 code

  • Gene // Dec 19, 2014 at 8:29 pm

    Hello Darlene,

    The complete model number is very important for proper diagnostic and accurate advice. You can find it on the range frame behind the bottom drawer.

    Thank you,
    Gene.

  • James // Dec 21, 2014 at 11:14 am

    hi Gene i have a frigidaire stove that is showing an f11 code. the stove was not in use at the time and it just started beeping and showing code. how do i fix this i havn’t even had the stove for a year. Model number is FFEF3011LWD

  • Gene // Dec 22, 2014 at 2:25 pm

    Hi George,

    Yes, you were right. The relay board is located behind the oven rear
    panel what means you do have to pull the oven of the cabinet. As soon as
    you remove the rear panel the board should be visible. Do not forget to
    remove the power from the oven prior to repair.

    Gene.

  • Gene // Dec 21, 2014 at 12:39 pm

    Hello James,

    Unplug the range or turn off the range circuit breaker for a few minutes and reapply power. If the error code returns, the EOC would need to be replaced.

    The EOC part number 316455400

    Thank you for your question.

    Happy holidays!

    Keep me posted.
    Gene.

  • George // Dec 22, 2014 at 3:32 pm

    Hi Gene, thanks I really appreciate your time. Also, just a side note I have purchased various parts from appliancepartspros.com over the years and have always been very happy, top notch business.

    Thanks again and merry Christmas!

    George

  • Gene // Dec 19, 2014 at 1:01 pm

    Hi George,

    You are welcome and thank you for the feedback.

    Good luck.
    Gene.

  • Len // Dec 23, 2014 at 11:03 pm

    Hi Gene: I have a Frigidaire Gallery -Self Cleaning Convection Oven (electric) model#DFEF385JHS2.
    My wife was doing some Xmas baking and set oven to 350 and about 10 minutes into the baking the oven started beeping and the F8 code came up. She hit oven cancel and it went off but then started beeping again and the same code appeared. She noticed the oven was cooking very hot. I had noticed the same thing earlier in the day while baking chicken but no code came up at that time. Any ideas what is wrong? Thanks…(.Not a good time for an oven to not work as gotten cook the Christmas bird on Thursday. LOL)

  • Gene // Dec 24, 2014 at 12:11 am

    Hello Len,

    This error code means the microprocessor has found the lock motor switches to be out of sequence or shorted. The cause of the problem can be a failed lock motor switches or a failed EOC. Unfortunately both parts have been discontinued and are no longer available. The good part of this sad news is that you got nice opportunity for a good New Year (or may be it’s not too late for Christmas?!) present to your wife – a new range!

    Happy holidays!
    Gene.

  • Craig // Dec 24, 2014 at 6:30 am

    Hi Gene,

    Thanks for the information on this site. Our oven flashed F10 and went into runaway temps. With the diagnostics above, I was able to pretty quickly determine that the EOC was bad. Replaced it and was back in business.

    My wife is suspicious of the temperature, however. Is there a way to calibrate the EOC?

    Thanks again.

  • Gene // Dec 24, 2014 at 1:10 pm

    Hello Craig,

    It is not difficult to do it but, for more accurate advice I need the complete model number of the oven.

    Thank you for your good words.
    Happy holidays!
    Gene.

  • Ken // Dec 24, 2014 at 4:00 pm

    Gene,
    Merry Christmas. We just had a something similar to what happened to Len yesterday. My wife was baking cookies at 350 and the stove tripped the breaker. I checked and reset the breaker only to have the oven (316233850) alarmed and locked the door like it was going into the clean. I was able to clear the lock and the oven gave an F1 code. I checked the sensor and and it checked at 1100.

  • Gene // Dec 24, 2014 at 5:31 pm

    Hi Ken,

    Merry Christmas and Happy New year to you as well!

    Thank you for your question.

    In order to provide most accurate advice I need the complete model number of the range. The part number you posted is for the panel which has nothing to do with this problem.

    Gene.

  • Ken // Dec 25, 2014 at 7:12 am

    Hello Gene,
    Thank you for GLEFS77CSC is the model number I was able to clear the lock and the oven gave an F1 code. I checked the sensor and and it checked at 1100. The oven keeps beeping top range is working.

    Ken

  • Gene // Dec 26, 2014 at 1:53 pm

    Hello Ken,

    Looks like the cause of the problem is a faulty EOC. It would need to be replaced.

    The EOC part number 316207529

    Happy New year!
    Good luck.
    Gene.

  • Rick // Dec 25, 2014 at 7:23 am

    I have a Frigidaire model #GLEB30T9DBA double wall oven. I get a f10 error code only on the top oven. The lower oven has no issues. Would the most likely problem be the temp. sensor???

  • Gene // Dec 26, 2014 at 2:29 pm

    Hello Rick,

    This problem can be caused by a faulty temperature sensor as well as a faulty relay board.

    Remove the power from the oven and pull the oven out of the cabinet. Remove the rear panel and locate the relay board. Check the upper oven temperature sensor by measuring resistance between two wires connected to the pin 9 and 10 at the plug P27. The normal reading should be about 1100 Ohms at room temperature. If the reading is incorrect, the temperature sensor would need to be replaced. Otherwise the relay board is the culprit.

    The temperature sensor part number 316217002

    The relay board part number 316429800

    This part is on back order. In order to determine ETA you may want to click on the following link to chat with a representative. AppliancePartsPros.com

    Happy New year!
    Keep me posted.
    Gene.

  • Ken // Dec 28, 2014 at 1:36 pm

    Hello Gene, Thank you for the info.. Is there a way to silence the alarm so we can still use the range?

  • Gene // Dec 28, 2014 at 2:41 pm

    Hello Ken,

    The only way you can do it is to disconnect the EOC. Unplug the range and remove the rear panel. Unplug from the EOC the black wire connected to the L1 terminal and insulate it using an electric insulation tape. Assemble it back and reapply power to the range. The display should be blank.

    Gene.

  • Ken // Dec 29, 2014 at 9:59 am

    Hello Gene,

    Thank you, you always answer quickly. I placed my order for the needed EOC today. I decided just to keep the range unplugged until the new EOC is installed.

    Ken

  • Gene // Dec 29, 2014 at 5:05 pm

    Hi Gene, hope you had a nice Christmas. I just wanted to let you know, the relay board did indeed solve the issue. In fact the old one had black marks on it you could tell it was bad.

    Thanks again and happy New Year!

    George

  • sharon // Jan 1, 2015 at 10:09 pm

    i have a frigidaire model fgef301dnb. I got the code f11 and it won’t stop beeping. I pressed the cancel button, but the error comes back. Everything works fine.

  • Gene // Jan 3, 2015 at 7:48 pm

    Hello Sharon,

    Sorry for the delay.

    This error code means it was detected a shorted key on the keypad. In this range there are no a separate keypad. Thus the solution is to replace the timer which comes together with the overlay.

    The timer part number is 318566047

    You can order the part by clicking on the part number.

    Thank you for stopping by. Keep me posted please.

    Gene.

  • Jacqui // Jan 3, 2015 at 3:06 am

    Ok so with your website I’ve figured out what is wrong with my stove…it won’t stop beeping and my problem is won’t be able to do anything about my error until Monday morning. Is it safe to leave appliance unplugged for a few days.

    Thanks so much
    Jacqui

  • Gene // Jan 4, 2015 at 11:59 am

    Hello Jacqui,

    My answer is Yes. Actually it is always the safest way.

    Gene.

  • Eric Johnson // Jan 3, 2015 at 7:30 pm

    I have a Frigidaire FPES3085KFC that started throwing F30 during a self-cleaning cycle. After several power-cycles with the same error, I came to your page. It does indeed appear to be the Temperature Probe as the plastic wire harness connector is melted. I checked the resistance on the probe’s bare wires and it reads 1099 ohms. The oven throws F30 regardless of whether the probe is attached. The wiring harness resistance indicates no connectivity (the purple wires coming from the EOC). I’m thinking that replacing the wiring harness might be warranted, but it looks like a chore to access the rest of it, and I don’t see a part number for it anyway. Do you have a suggestion? For now, I guess I’ll remove all remnant melted plastic from the connectors to rule out a short inside that molten mess.

  • Gene // Jan 4, 2015 at 1:07 pm

    Hello Eric,

    If the problem just melted wire harness connector and the temperature probe tests out OK then the easiest solution is to eliminate this melted plug and connect the wires using a high temperature porcelain wire nuts. You can get them in a hard ware store or order from AppliancePartsPros.com by clicking on the following part number.

    The porcelain wire nuts part number is AP5641944

    Good luck.
    Gene.

  • Eric Johnson // Jan 4, 2015 at 1:10 pm

    You can disregard my question, thanks to your troubleshooting steps on this page, I managed to isolate the problem and repair my shorted temperature probe without replacing any parts. I just cleaned up the melted connector, taped it, and repositioned it outside of the insulation where it won’t get so hot in the future. Thanks again!

    Eric

  • Ehsan Rehman // Jan 10, 2015 at 6:00 pm

    Hello Gene,

    We have a Frigidaire Oven, model # FGFLZ87GCA. It is giving F11 error.
    Starts beeping then stops and starts again after a while. The burners work fine, oven cannot be used. Any suggestion is highly appreciated.

    Thanks, Ehsan.

  • Gene // Jan 12, 2015 at 11:11 pm

    Hello Ehsan,

    F11 error code means a shorted key in the keypad. There is no a separate keypad in your range. Thus, the solution is to replace the EOC.

    The EOC part number is 316418708

    You can order it by clicking on the part number.

    Thank you.
    Gene.

  • jeff // Jan 12, 2015 at 3:11 am

    My range is showing me a code F90 and the oven won’t come on Model lggf3042kf

  • Gene // Jan 12, 2015 at 11:19 pm

    Hello Jeff,

    Looks like there is a problem with the door latch motor when the door has to be unlatched. Did the motor run or not?
    Also the model number you posted is incomplete. There suppose to be one more letter. Please verify the model number and repost it.

    Thank you,
    Gene.

  • kimberly // Feb 26, 2015 at 6:22 pm

    Hi I have a frigidaire gas oven model LFGF3014LBC and have been getting f10 error for a while and now just started getting and f30 error as well what needs to be fixed and can I do this myself?

  • Gene // Feb 26, 2015 at 6:54 pm

    Hello Kimberly,
    Thank you for your question.
    If you got both error codes while the oven was in day time mode, the correction is to replace the EOC. You may want to replace it together with the overlay. This job is pretty easy if you know how to handle a simple tools.

    The part number for the EOC is 316455410
    The part number for the overlay is 316220725

    You can view and order them by clicking on the part numbers.

    Keep me posted. Good luck.
    Gene.

  • Frank // Feb 27, 2015 at 5:51 pm

    Hi Gene,

    You helped me back in November with a F10 error. I replaced the EOC and it has been fine for about 3 months and now is doing it again. I have an Electrolux model#EW30DF65GSB. It gives me the F10 error sporadically. Usually a few hours or so after it has been shut off.
    Could the EOC be bad again or is there something else I should look at?
    Thank you

  • Gene // Mar 7, 2015 at 2:42 pm

    Hello Frank.
    Sorry for the delay.
    Sounds like the EOC has gone bad again. Sad news. But if you bought it from AppliancePartsPros.com then you can easy return the part for warranty exchange. Just call their customer service.

    Good luck. Please keep me posted.
    Gene.

  • sergio // Mar 1, 2015 at 6:28 pm

    I keep getting a code f10 i replaced the eco on my oven.part 316455410 about three months.the problem was fix .now I have the same problem aging can someone tell me if I should replace it aging. Or why this part keeps damaging. .thank you

  • Gene // Mar 7, 2015 at 2:35 pm

    Hello Sergio.
    Sorry for the delay.
    In order to provide most accurate advise I need the complete model number of the oven.
    Where did you get the EOC you replaced recently?

    Thank you,
    Gene.

  • Glen Thompson // Mar 2, 2015 at 4:54 pm

    Hi Gene, my electric Frigidaire oven, Model CFEF3018LME, is throwing an F10 code intermittently. Once I cut power and reset it it seems to work, till it repeats. I decided to pull off the rear cover and take a peak and found a portion of the Oven Control Board was burnt/charred. My question is this, would that be the main culprit? Or do you think there may be more to the problem? Any advice would be greatly appreciated.

  • Gene // Mar 7, 2015 at 2:29 pm

    Hello Glen.
    Sorry for the delay.
    I don’t think anything else but EOC is the main culprit. No doubt about it and a new one would fix the problem. Also, if it would not and you ordered the part from AppliancePArtsPros.com, you can return it within 365 days.

    The part number for EOC is 316557115

    You may want to replace the overlay as well because the old one can be easy damaged.

    The part number for the overlay is 316419141

    You can order them by clicking on the part numbers.

    Good luck. Keep me posted please.

    Gene.

  • Frank // Mar 10, 2015 at 7:45 am

    Gene, Thank you for the advice. When I replace the EOC again do you think I need to be concerned with the Molex connectors for the temp probes on both ovens? I have seen many articles online about those connectors not being very good. What are your thoughts?

  • Gene // Mar 15, 2015 at 7:23 pm

    Hello Frank,

    I do not think this is common with Frigidaire ovens. It happens very often with GE products. But it would not hurt if you will eliminate those plugs and splice the wires using a high temperature porcelain wire nuts.

    Gene.

  • Richard // Mar 10, 2015 at 6:08 pm

    Gene, you mentioned “day time mode” under your error code p10 description. Could you please explain what this is. Thanks

    Rich

  • Gene // Mar 15, 2015 at 7:17 pm

    Hello Richard,

    Thank you for your question.

    “Day time mode” means the oven is off and the clock shows only time of the day.

    Gene.

  • Robert Wilson // Mar 11, 2015 at 5:18 pm

    Hi Gene,
    i have a frigidaire stove model cfef366emh , it has given me an error f11 , i did disconnect the power for a few minutes and plugged it back got the same error and now i also get another code f90 after a minute . Do i have just 1 problem or 2 problems, i am not sure what i need to order.
    Any help would be great, thank you.

  • Gene // Mar 15, 2015 at 7:12 pm

    Hello Robert,

    Sorry for the delay.

    Most likely there is only one problem caused by the faulty EOC, but there is a very small chance for the latch motor to fail as well.
    To save time you may want to order both parts together. If you order them from AppliancePartsPros.com, you can return unneeded part later with full refund.

    The part number for the EOC is 316557115

    The part number for the latch motor assembly is 316464300

    Good luck.

    Gene.

  • Rachel // Mar 14, 2015 at 8:14 am

    Hello,

    My range is showing F10 error code since this morning. I have a Frigidaire model FFGF3047LSF. Should I replace the EOC? or Is it something else that’s causing this problem?

    Thank you!

  • Gene // Mar 15, 2015 at 6:56 pm

    Hello Rachel,

    Thank you for your question.
    If this error code has been shown while the oven was not cooking then the EOC would need to be replaced.

    The part number for the EOC is 316455410

    Good luck.

    Gene.

  • Billy // Mar 17, 2015 at 12:20 pm

    Hello Gene, I have a Frigidaire electric oven. model #GLEF378ABC. Oven temp started to climb and would not shut off. Had a F10 error code. replaced EOC. Now the convection fan stays on and it throws a F30 error code. Replaced temp probe and same thing. Any help would be greatly appreciated.

  • Gene // Mar 17, 2015 at 11:08 pm

    Hello Billy,

    Thank you for your question.

    When did you replace the EOC? What is the part number of the new EOC and where did you get from? Sounds like the EOC is the culprit.

    Gene.

  • Crystal // Mar 17, 2015 at 7:45 pm

    Hello,

    I have a Frigidaire Model#FGF337ABJ. Is there a way to calibrate it?

  • Gene // Mar 18, 2015 at 12:17 am

    Hello Crystal,

    Thank you for your question.

    What is wrong with the oven temperature and what is the difference between the set and actual temperatures?

    Gene.

  • MML // Mar 26, 2015 at 7:17 am

    Hi Gene,
    I have an Electrolux 30″ Free Standing Electric Range; model EI30EF55GSA, serial VF80822824. The other night after I used the broiler, it started beeping and flashing the F10 code. None of the control panel would stop it, so we had to flip the breaker. When I used the oven the next day to heat taco shells, it got really hot (burnt them to chars!) and then the F10 code went off again- this time I was able to cancel it with the cancel button and turn off the oven.
    I checked the RTD probe out and it reads okay (1080 or so). So should my next step be to get a new EOC? I am confused if it’s the EOC or if there could be a problem with the oven relay board.
    instead.
    THanks!

  • Gene // Mar 29, 2015 at 6:41 pm

    Hello MML,

    Sorry for the delay.

    In order to properly diagnose the problem you would need to unplug the range and pull it out of the wall. Remove the rear panel and locate two small power supply boards right next to the oven relay board. Unplug P1 connectors from both of the power supply boards and restore the power to the range. If the oven will continue to heat, the oven relay board would need to replaced. Otherwise the EOC is the culprit.

    The part number for the oven relay board is 316443920

    The part number for the EOC is 316576601

    Good luck.

    Keep me posted.

    Gene.

  • roy // Mar 28, 2015 at 7:30 am

    i have a frigidaire stove model# pfef373es2 and it was flashing f11 so i replaced the eoc and worked for 1 day and it started flashing f11 again can you help thank you

  • Gene // Mar 29, 2015 at 5:44 pm

    Hello Roy,

    Thank you for your question.

    The F11 error code means that control has sensed a shorted keypad. There is a separate membrane switch in your range which would need to be replaced in such situation. Unfortunately this part has been discontinued by the manufacturer and is no longer available.

    Looks like it’s time for a new range. Sorry for such sad news.

    Gene.

  • Steve // Mar 29, 2015 at 8:13 pm

    Hi, I have a frigidaire oven Model #FES355EBA , I am getting the F10 error only when oven is on, does not error when in day mode. What should I do?

  • Gene // Apr 1, 2015 at 8:35 pm

    Hello Steve,

    Thank you for your question.

    You may want to start the troubleshooting from testing the temperature probe resistance. The normal reading at the room temperature suppose to be about 1100 Ohms. If the reading is incorrect, the temperature probe would need to be replaced. Otherwise the EOC is the culprit.

    The part number for the temperature probe is 316217002

    The part number for the EOC is 318414213

    Good luck.

    Keep me posted.

    Gene.

  • MML // Mar 31, 2015 at 4:09 pm

    Hi Gene,
    Thanks so much for your reply. When we unplugged both of the P1 connectors and restored the power to the range the touchscreen was blank (no power), so I couldn’t turn the oven on to see if it would still overheat.
    We ordered both the parts, tried the EOC first, with no fix. Then when we started removing the relay board we found out it was fried (black soot). The relay board turned out to be the problem, and our oven is back in action for taco night:)
    One more question for you though. When we were changing out the EOC one of the ribbon connectors (that connects the EOC to the TST control panel) pulled apart. Some of the teeth came out of the little black plastic end cap. I managed to push them back into the cap, and we were able to reconnect it to the EOC board, but at least one of them broke off. All of the touch screen buttons still work, so should I be concerned? It was the larger ribbon connector on the right. When I searched for a part it appears you can’t just replace the ribbon connector, but have to replace the whole TST panel ($600!!). Ever had this problem?

    Thanks so much for your time and help!

  • Gene // Apr 1, 2015 at 8:16 pm

    Hello MML,

    Sad news about that ribbon cable. I’m lucky because it did not happen to me, but I have heard about such problems.

    I can not tell you how long it will last but sooner or later it will die. You can get it from AppliancePartsPros.com for $558.91. It is a lot of money but the worst part of it is that usually manufacturers will stop to make them in a few years after they made such model. This particular control panel was designed for this model only. I do not think they will keep it available for more than five years since production started. Thus the question is : are you really like this range and going to keep it or you will replace it as soon as the control panel will die?

    Just in case you will decide to get new control panel, the part number for the control panel is 316538405

    Good luck.

    Gene.

  • Judy // Mar 31, 2015 at 5:11 pm

    Hi Gene-

    Thank you so much for the time you put into helping folks with appliance issues! My range is possessed. I have spent lots of time researching my issue and can not find anyone else describing this particular problem. The range is beeping with the error code F11. Now that seems common, but here is where the strange part comes in, the beeping and error.
    code goes away immediately upon opening the oven door. I can push the button in that turns off the oven light and makes the oven think the door is closed, and it will immediately start beeping and showing F11 again.

    It is a Frigidaire Model # FFEF3048LS

    Any help appreciated!

  • Gene // Apr 1, 2015 at 8:21 pm

    Hello Judy,

    Thank you for your good words!

    Most likely the problem is a faulty EOC. The new one should solve it.

    The part number for the EOC is 316557115

    Good luck.

    Keep me posted.

    Gene.

  • Neil // Apr 4, 2015 at 11:09 am

    Hi Gene,

    I have read through all of the postings on this page however I am unable to figure out the issue with my oven. Frigidaire professional series FGFLMC55GCC The broiler automatically turns on by itself and I cannot turn it off without unplugging it. A code never flashed on the screen. After much reserach I purchased a new EOC part # 316462861 which arrived today and I immediately installed it. The clock turns on but will not allw me to adjust it and once again the broiler automatically turned on however this time the screen flassed the F11 error. I am lost as to how to proceed next as the touchpad was included with the new EOC?

    Thank you in advance!!

    Neil

  • Gene // Apr 5, 2015 at 9:46 pm

    Hello Neil,

    Thank you for your question.

    Very likely the EOC you received is defective. It has to be exchanged under the part warranty. Contact the seller and request the replacement.

    You also may want to do the following troubleshooting:
    Unplug the range. Disconnect the broiler igniter wires and check for continuity between each wire coming to the igniter and the chassis. Both of them should read no continuity. If any of the readings is incorrect (any resistance other than infinity), trace that wire and let me know where it goes to. We will proceed further.

    Good luck and keep me posted.

    Gene.

  • John // Apr 6, 2015 at 2:06 pm

    Hi Gene, I have a FGGF3054MF Frigidaire gallery stove, throwing the F11 code, can you tell me the part number of the keyboard I need, having trouble finding it.

  • Gene // Apr 6, 2015 at 9:53 pm

    Hello John,

    Thank you for your question.

    There are no a separate keyboard or keypad on your range. The cause of this problem is a faulty EOC.

    The part number for the EOC is 316560118

    You can order it by clicking on the part number.

    Keep me posted.

    Good luck.

    Gene.

  • John // Apr 7, 2015 at 2:06 pm

    Hi Gene, I pulled the EOC and the keypad is held on by double sided glue, it is a two piece. I pulled it off, are you sure you’re referring to the correct model?

  • Gene // Apr 7, 2015 at 3:48 pm

    Hello John,

    This part is just a self-adhesive overlay. If you would like to replace it too, I need one more letter from the model number to get the correct part number for you. The part number for the EOC is correct.

    Gene.

  • John // Apr 7, 2015 at 3:52 pm

    When I unplug the ribbon from the EOC the F11 goes away and doesn’t beep anymore, can I get away with just replacing the overlay? And the last letter to the model is F.

  • Gene // Apr 7, 2015 at 4:26 pm

    John,

    Per the model number you posted this is a simple overlay (piece of plastic) which does not have any ribbon cables connected to it.

    The part number for the overlay is 316419828

    Gene.

  • John // Apr 8, 2015 at 7:28 am

    Here is the actual label on my stove.

    [IMG]http://i62.tinypic.com/4t7oyg.jpg[/IMG]

  • Gene // Apr 8, 2015 at 2:04 pm

    Hello John,

    I did not question the model number you posted originally. The ribbon you mentioned earlier is a part of EOC and has nothing to do with the overlay (keypad). I understand your point but only replacement of the EOC would fix the problem.

    Gene.

  • Linda // Apr 19, 2015 at 8:26 am

    Model #PLES399ECF
    Hi,
    I am getting an F30 code and my oven will not work but my stove top does and the wirereading is normal at 1100. What do I do nezt

  • Gene // Apr 23, 2015 at 10:30 pm

    Hello Linda,

    Sorry for the delay.

    If you checked the temperature probe at the EOC plug then the EOC itself has failed and would need to be replaced.

    The part number for the EOC (aka a clock/timer) is 316418735

    Good luck.

    Gene.

  • Jeff // Apr 21, 2015 at 5:20 pm

    Ew30ew5cgs5 model number. Hi gene- I have a runnaway temp issue. Code f10. I have replaced the eoc and the temp sensor. My issue has not changed. The broiler element runs non stop. Is there a relay pack that I should be looking at? Thanks for your help

  • Gene // Apr 23, 2015 at 10:12 pm

    Hello Jeff.

    Sorry for the delay.

    Yes, there is the power relay board which is located behind the oven rear panel. In order to access it you would need to remove the oven from the cabinet. This part is the culprit, no doubt about it. If you ordered the EOC and the temperature sensor from AppliancePartsPros. com then you can easy return them.

    The part number for the relay board is 316443918

    You can order the part by clicking on the part number.

    Good luck.

    Keep me posted.

    Gene.

  • Ed // Apr 23, 2015 at 6:03 am

    Hello Gene.

    I have a Frigidaire gas range model LFGF3014LWC. It is producing the F10 error code at room temperature/day time mode. I checked the RTD temperature probe at the plastic connector (1083 – 1100 ohms). I checked the other plastic connector (from the EOC side) and received above 1650 ohms. The EOC board was recently replaced (F10 went away after new board was installed, but now it is back).

    Can you suggest a fix for this? Thanks in advance!

    Ed

  • Gene // Apr 23, 2015 at 9:29 pm

    Hello Ed,

    Thank you for your question.

    In such situation you may want to check the wires from the EOC to the temperature probe to make sure there is nothing wrong. I would recommend to eliminate the probe plastic connector and just splice the wires using a high temperature porcelain wire nuts. You can order them from AppliancePartsPros.com by clicking on the following link.

    The part number for the porcelain wire nuts (pack of 10) AP3440631

    Good luck.

    Keep me posted.

    Gene.

  • Valerie // Apr 24, 2015 at 7:00 am

    Hi Gene,
    I am having problems again and before I order on my diagnosis, I wanted your confirmation. My range is a CEW30ef6gsc. The front left burner has quit working but only the center burner, not the outer two rings. Is this the burner element? Why wouldn’t the whole burner quit?
    Thanks,
    Valerie

  • Gene // Apr 24, 2015 at 8:35 pm

    Hello Valerie,

    The heating element for this burner has three separate coils, which can be turned on in a different ways, depending on settings provided by the consumer. Any of these coils are not serviceable. Thus if any of them failed, the whole heating element would need to be replaced.

    Gene.

    P.S. Valerie, you posted your first question on the front page: http://www.askgene.com/ and I replied on the same page. Here is my previous reply:
    “Hello Valerie,
    Thank you for your question. I’m glad to help you again.
    Very likely the heating element for this burner would need to be replaced but, because the part is really expensive, you may want to check the central coil for continuity prior to order the new part. If there is no continuity, the heating element is the culprit.
    The part number for the triple heating element is 316216703
    Good luck.”

  • Ed // Apr 24, 2015 at 3:18 pm

    Hi Gene.

    Per your advice (regarding Frigidaire stove model LFGF3014LWC), I cut the plastic connectors off and spliced the wires together making sure that the violet wires from the EOC side matched the position of the white wires from the RTD temperature probe per the connector connections. I am still receiving the repeating F10 error code. The wires look OK (no visible external wear) from the plastic connector in the back of the EOC module down to the metal bracket holding the RTD temperature sensor into the back of the oven. I am unsure how to check every individual wire in the harness (if that is the suggested next step).

    What’s next?

    Thanks.

    Ed

  • Gene // Apr 24, 2015 at 8:27 pm

    Hello Ed,

    You may want just to replace the wires from the temperature probe to the EOC. Cut off the wires at the plug which goes to the EOC, leaving about 3″ to 4″ to splice a new wires. Frigidaire does not sell such harness but you can find a similar wires in a local electric or hardware store.

    Good luck.

    Gene.

  • Dirk // Apr 25, 2015 at 4:10 pm

    Hi Gene,

    I have a Frigidaire electric range model FEF366DSA and the broil and oven elements are not working but the surface elements all work. I washed the surface of the stove earlier today and when I turned the oven on it shot a flame out where the heat and condensation come out on top. The keypad would not stop beeping and flashed an F11 code. I disconnected the stove and plugged it back in, the broil and oven elements still do not work and they visibly appear fine. Thank you for your help.

  • Gene // Apr 26, 2015 at 5:28 pm

    Hello Dirk,

    I’m afraid, while you have been washing the stove, some of cleaning liquid leaked inside the control panel and caused electric short to the control board (aka an EOC). In such situation the only solution is to replace the EOC. Inspect the overlay. It’s self-adhesive and if it can not be safely removed from the old EOC and properly attached to new part, you may want to order the overlay as well.

    The part number for the EOC is 316557115

    The part number for the white overlay is 316419104

    Good luck.

    Thank you for your question.

    Gene.

  • Ed // Apr 27, 2015 at 11:01 am

    Hi Gene,

    Per your suggestion, I cut the 2 violet wires (the 2 running between the EOC and the RTD temperature sensor) and checked the resistance using the multimeter (received 0 which validates no break in the wire). Saves me a trip to the store to buy the wires.

    Any other suggestions? Thanks.

    Ed

  • Gene // Apr 28, 2015 at 7:50 pm

    Hello Ed,

    Please redo the resistance test of the temperature probe at the EOC plug and let me know.

    Thank you,
    Gene.

  • Ed // May 5, 2015 at 7:19 pm

    Hi Gene.

    Crazy last several days… Getting back to Frigidaire model LFGF3014LWC, I have the new wire harness and RTD oven temperature probe (installed this evening). Previously, a new EOC had been installed (and the ignitor – elements had cracked). Maybe worthy of note – I did not piece together everything (burners not screwed back in; metal piece covering the wires in back not screwed in).

    What should I focus on next? Do you know the name of a good shrink in the Northeast?

    Thanks.

    Ed

  • Gene // May 6, 2015 at 9:35 pm

    Hi Ed,

    Put everything back together and give it a try. Let me know the result.

    When did you install a new EOC? What was wrong with the old one?

    Gene.

  • Michele // May 7, 2015 at 7:38 am

    Hi Gene,

    I have a Frigidaire Gallery series, gas stove, Model Number #FGGF3076KB . I am getting a error code “F-95 ERR”. Appreciate any help!

    Michele

  • Gene // May 10, 2015 at 9:56 pm

    Hello Michele,

    Sorry for the delay.

    The cause of this error code can be a faulty door lock assembly or a faulty EOC. Does the door lock motor run or not?

    Also the model number you sent is incomplete. There suppose to be one more letter at the end. Please verify it.

    Thank you,
    Gene.

  • Sally Pilcher // May 7, 2015 at 8:52 am

    I have a Frigidaire Range Model #FGEF306TMW. When we set a temperature at say 350, it beeps between 25 to 50 degrees less (we used an oven thermometer for testing). This happens every time and we have used different oven thermometers in case one was defective. Can it be adjusted to have it beep in sync with the actual temperature set?

  • Gene // May 10, 2015 at 9:44 pm

    Hello Sally,

    I’m sorry for the delay.

    The instructions on how to adjust the upper or lower oven temperature usually are in the Owner Guide. I found them for you:

    “Each oven temperature can be individually adjusted.

    To adjust the oven temperature higher
    1. Press UPPER OVEN or LOWER OVEN to select oven.
    2. Press BAKE for 6 seconds. “UPO 00” will appear in
    the display.
    3. To increase the temperature use the number pads to enter
    the desired change (Example 30°F) 3 0. The temperature
    may be increased as much as 35°F (19°C).
    4. Press START to accept the temperature change and the
    display will return to the time of day. Press CANCEL to
    reject the change if necessary.”

    If the temperature is out of range for more than 35°F, it can not be adjusted. In such situation the solution is to replace the Electronic Oven Control (EOC).

    The part number for the EOC is 316443865

    Good luck.

    Gene.

  • Michele // May 11, 2015 at 4:41 am

    Thank you, Gene for responding. I am getting this number directly from the oven , not the paperwork. FGGF3076KBK. The fan motor does work. I was not aware of a door lock (because I don’t see anything to slide) other than the “lock” symbol on the control panel that I’ve never used… Can you tell? (Smile)

    Thanks so much for any help.

  • Gene // May 12, 2015 at 10:39 pm

    Hello Michele,

    More likely the problem is a faulty EOC because the error code came up when the door lock was not used.

    The part number for the EOC is 316562003

    The part is on back order. You may want to call AppliancePartsPros.com customer service at 1-877-477-7278 to find out the ETA.

    Thank you,
    Gene.

  • SteveB // May 13, 2015 at 2:57 pm

    Hello we have a Frigidaire electric range model PLES389ECB
    it is showing an f30 code I have replaced both the probe and EOC. ($320 in parts) still no luck same F30 code??
    Any info would be great!

    Thank you in advance,
    Steve

  • Gene // May 16, 2015 at 6:25 pm

    Hello SteveB,

    You may want to check the wires between the temperature probe and the EOC. Make sure there are no broken wires and all connections are tight and firm.

    Thank you.

    Gene.

  • greg // May 17, 2015 at 3:58 pm

    I got an f1 error code in the middle of baking in the oven. unplugged it overnight and it worked for about a week and a half and last night at 2am it came back. Now it wont let me set the clock to the right time. model plgf389cce Frigidaire professional series

  • Gene // May 17, 2015 at 6:34 pm

    Hello Greg.

    Thank you for your question.

    This error code means a shorted/faulty keypad. In this model the keypad is a part of the EOC. The part with the key pads you see, is nothing else but the overlay which is glued to the EOC. The correction for this problem is to replace the EOC. You may want to order a new overlay if you would not be able to move the old one to the new EOC. It is self-adhesive.

    The part number for the EOC is 316207603

    The part number for the overlay is 316243301

    Good luck.

    Gene.

  • christy // May 19, 2015 at 5:37 pm

    MY OVEN HAS A CODE ON IT THAT SAYS F10 AND I DONT KNOW WHAT TO DO TO FIX AND I WANT TO FIX IT. SO PLEASE WRITE ME BACK AND HELP ME!!!! THANK YOU AND HAVE A GREAT DAY!!! I REALLY NEED IT FIXED

  • Gene // May 19, 2015 at 11:05 pm

    Hello Christy.

    Thank you for your question.

    In order to provide most accurate advise I need the complete model number of your oven.

    Thank you.
    Gene.

  • Larry Smith // May 20, 2015 at 11:05 am

    Hi Gene,
    I have an F10 on a PLEB30s9dca Fridg. wall oven, following your directions I measured the sensor resistance which was 1077. does this fall with in the range of working resistance? Ambient temp was 70*F. Parts cat. shows clock/temp board, is this the EOC ?
    Thanks Larry

  • Gene // May 20, 2015 at 3:07 pm

    Hello Larry.

    Thank you for your question.

    Yes, the temperature sensor tests OK. I do not know why but the manufacturer can call the same part with a few different names. So the EOC and clock/timer is the same part and looks like it would need to be replaced.

    The part number for the EOC is 316418720

    You can order the part by clicking on the part number.

    Thank you.

    Good luck.

    Gene.

  • Mike // Jun 6, 2015 at 7:05 pm

    Hi Gene,

    I have a PLES389ECE showing F30. I was wondering if there is anything that I can test or diagnose from the front, without pulling the oven out from the wall? If not, I understand that it is likely either the thermometer or the panel. How hard is the panel to replace? Is it something that an amateur could easily do?

    Thanks!

    Mike

  • Gene // Jun 6, 2015 at 10:30 pm

    Hello Mike,

    Thank you for your question.

    You may want to start the troubleshooting from checking the temperature probe for continuity, using a multimeter. The best way to do it is to pull the range out of the wall.

    Remove the power to the range by turning off the corresponding circuit breakers prior to do any job. Remove the range rear panel and disconnect the probe plug. Check for continuity between the two probe wires. The normal reading suppose to be about 1100 Ohms. If the reading is incorrect, the temperature probe would need to be replaced. At the same time make sure the wire harness from the probe to the control panel is not damaged.

    The part number for the temperature probe is 316217002

    Otherwise the EOC would need to be replaced.

    The part number for the EOC is 316418735

    To order a part just click on the part number.

    The complete instructions on how to access the EOC you can find by clicking on the following links. You have to click on every one of them.

    https://www.dropbox.com/s/afvfo1xuvvrlsef/Electric%20slide-in%20range%20-%20control%20panel%20and%20EOC%20removal%20part%201.doc?dl=0

    https://www.dropbox.com/s/uyrdx536z25aege/Electric%20slide-in%20range%20-%20control%20panel%20and%20EOC%20removal%20part%202.doc?dl=0

    https://www.dropbox.com/s/ntcglkxlq82agdk/Electric%20slide-in%20range%20-%20control%20panel%20and%20EOC%20removal%20part%203.doc?dl=0

    Keep me updated.

    Good luck.

    Gene.

  • Denise // Jun 15, 2015 at 1:38 pm

    Hi, Gene,

    I have a PLEs39ECG, serial NF73726 that gives me an error F30. I have replaced the EOC and the RTD, and still get the error code, what else could it be :(?

  • Gene // Jun 18, 2015 at 4:36 pm

    Hello Denise.

    Thank you for your question.

    You may want to check the wires and plugs between the RTD and the EOC. The model number you submitted does not come up. Please verify it.

    If there is nothing wrong with the wires, send me the part numbers for the EOC and RTD you replaced.

    Thank you.

    Gene.

  • Connie // Jun 17, 2015 at 5:22 am

    Have a GLES389ESD Frigidaire Slide in stove. Several months ago, the door started popping open (enough to turn the light on) and I’ve had to prop it closed with something while in use and until it cooled and the light went out. Any suggestions?

  • Gene // Jun 18, 2015 at 4:49 pm

    Hello Connie.

    Thank you for your question.

    Possible there is something wrong with the oven door hinges. Remove the oven door as instructed in the Owner Guide and inspect both hinges. Even if only one is bad, they both would need to be replaced. They are identical.

    The part number for the door hinge is 318024749

    Good luck.

    Gene.

  • bessie // Jul 5, 2015 at 3:00 pm

    Hello Gene I have a frigdaire stove thats flashes f10 it wasnt on the weather was bad tve lights went off when the electricity came back on the lights was flashing f10 on the oven. Its new just bought it havent had it 2 months.

  • Gene // Jul 9, 2015 at 2:26 pm

    Hello, Bessie.

    Possible the EOC has failed. Your stove is new and suppose to be covered under manufacturer warranty. I would suggest to call Frigidaire for service. I would not tell them it happened due to bad weather.

    Good luck.

    Gene.

  • Jeff // Jul 17, 2015 at 2:59 pm

    Hi i’m having a problem with my Frigidaire oven professional series model number PLES389ECH I’ve followed your assessment steps with the following findings removed the front cover containing the EOC , I tested the two purple wires that lead to the pro while still connected to the EOC I got a reading of 1027 I then followed up with a test of the problem itself while still connected and got a reading of 1100 I then removed the probe and tested the probe itself between the two pins and got 1100, is there anything to test before spending the 200.+ for the EOC .

  • Jeff // Jul 17, 2015 at 3:03 pm

    Sorry I forgot to tell you the problem came after a power surge and the only operations that work on the oven are the top four burners the oven and Clock do not respond and received the F 30 code

  • Gene // Jul 19, 2015 at 9:41 pm

    Hello Jeff.

    Unfortunately the only solution to fix it is to replace the EOC.

    The part number for the EOC is 316418735

    Good luck.

    Gene.

  • Phil // Jul 19, 2015 at 5:38 pm

    Hi Gene,

    We have a Frigidaire slide in stove/oven model no: CGES387AS5.

    The oven was working fine until in the last couple of days the PF code would come on after the oven had been on for a while. We could, at that time, reset it and turn the oven back on.

    The problem has worsened as now the PF code will come up whenever the oven (bake/broil) is selected. The stove top and the clock work fine once we clear the PF code.

    Any assistance is much appreciated.

    Phil.

  • Gene // Jul 19, 2015 at 9:49 pm

    Hello Phil.

    The correction for this problem is to replace the EOC. Unfortunately this part has been discontinued and is no longer available. Sounds like it’s time for new range.

    The part number for the EOC is 318183602

    Gene.

  • tom // Sep 2, 2015 at 11:48 am

    Gene, I have an Frigidaire electric wall oven model FEB27S6FCB which has given me an F10 error code. Also the broiler coil came on but the unit was not in broil but bake. Any ideas. Enjoyed reading your help to other people. thank you….tom

  • Gene // Sep 7, 2015 at 9:32 pm

    Hi Tom,

    Thank you for your question.

    In situation you described most likely the EOC has failed and would need to be replaced.

    The part number for the EOC is 316418521

    Good luck.

    Gene.

  • Jay // Sep 2, 2015 at 11:53 am

    Gene,

    I have a Frigidaire FEF368gba with F10 code coming up. It is just run away heat. Melted the teflon off a baking pan.

    Thanks,

  • Gene // Sep 7, 2015 at 9:26 pm

    Hi Jay,

    Thank you for your question.

    If this error code shown while the oven was in day time mode, the EOC would need to be replaced.

    The part number for the EOC is 316557115
    You also may want to replace the overlay.
    The overlay part number is 316419103

    If it happened while the oven was in cooking mode, start the troubleshooting from testing the temperature probe for continuity as described in the article

    If it would not pass the test, the temperature probe will need to be replaced.
    The part number for the temperature probe is 316490000

    Good luck.

    Gene.

  • Max // Sep 3, 2015 at 6:35 pm

    Hi Gene! Damn you are a pro!
    I have a quick question you may be able to answer. I have a frigidaire oven model FGF379WJC, and when I select any button on the oven control panel it displays, “OFF”. This seems to have happened randomly after years of fine operation. My manual and the internet are no help… Do you know what this means?
    Much appreciated,
    Max

  • Gene // Sep 6, 2015 at 9:34 pm

    Hi Max,

    Quick answer on quick question. The cause of this problem most likely is a faulty EOC. Unfortunately (fortunately for your wife =-D) this part has been discontinued and is no longer available.

    Looks like it’s time for a new range.

    Good luck.

    Gene.

  • Valerie // Sep 7, 2015 at 8:00 am

    Hello again Gene!
    Well, it was almost a year to the date. We have had another electrical issue with our range CEW30EF6GSC. This time the relay board will likely need to be replaced again but where last time the fault was visibly on the board, this time the burn was on the pins of board connector between the wire and the board. Specifically the orange wire on the connector adjacent to the only non square or rectangular black component on the board. My questions:
    1. what are the connectors called and where can you purchase them?
    2. this is the 2nd time in 380 days that we are replacing the relay board. The relay board is obviously much cheaper than replacing the range and I hate the environmental component contributing to a landfill but at what point do you throw in the towel on the range and/or consider it a fire hazard? I can’t help but worry there is a bigger issue, this time this was NOT relatively close to a self clean, which I have read can be a cause of electrical issues, your thoughts?
    3. If I should replace the range, is this a common and eventual issue with all electric ranges and the electronics on them? Or should a person stay away from Electrolux?
    Thanks again for all your time and help!!
    Valerie

  • Gene // Sep 7, 2015 at 9:06 pm

    Hello Valerie,

    Thank you for your question.

    How did you fix the problem back in April? What was wrong at that time?

    Gene.

  • Jack // Sep 8, 2015 at 3:20 pm

    Fridgidaire Mode FEFL78CBA, fault code 1, display controls function however oven not working. Daughter had a pizza in oven and she heard a CRACK. Door would not release, funny smell, threw circuit breakers. Next morning, (when I got home, circuit breakers were reset, door on stove now released. BUT oven not heating up. Do you think it is the temp probe or EOC??

  • Gene // Sep 14, 2015 at 6:59 pm

    Hello Jack,

    Sorry for the delay.

    Most likely the problem is a faulty EOC.
    The part number for the EOC is 316207529

    Thank you for your question.

    Good luck.

    Gene.

  • Becque Ford // Sep 10, 2015 at 7:47 am

    Hi Gene! I have a Frigidaire range, model #PLEF398DCH.
    Codes flashing are F 7 and 20. What does this mean please?

  • Gene // Sep 14, 2015 at 6:48 pm

    Hello Becque Ford,

    Thank you for your question.

    The F7 20 error code means the control senses the potentiometer for LR burner is open. The cause of the problem can be a faulty potentiometer or a faulty User Interface Board. The potentiometer is the control for surface element. There are four of them, one for each surface element. They are operated by knobs. The user interface board is mounted on the back of the range, just below the control panel.
    The potentiometers are held in place by a hex nut and lock washer. When replacing a potentiometer, do not over-tighten the hex nut. To test the resistance value of either potentiometer make sure that the shaft is set to the off position, disconnect the wire harness and use an ohmmeter to measure the resistance between pins 1&2 (outside terminals) on the potentiometer. The black potentiometer should have a resistance of 10KΩ (± 10%). To test operation of the potentiometer measure the resistance between pin terminal G (center) and either of the outside pin terminals as the control shaft is being rotated slowly. There should be a steady increase or decrease in the measured resistance as the shaft is turned.
    If the potentiometer tests OK, the UIB would need to be replaced.
    The part number for the potentiometer is 316239605
    The part number for the UIB is 316426400

    Good luck.

    Gene.

  • Layla // Sep 14, 2015 at 6:53 pm

    Hello Gene,

    Good evening, I have a Frigidaire model number FGF348KSK. A few weeks back I believe I had a power surge in the house, I lost several electrical items. My display doesn’t work at all. The stove does work but due to the EOC not working I can’t figure out what I need to try to replace.

  • Gene // Sep 15, 2015 at 6:51 pm

    Hello Layla,

    Thank you for your question.

    Very likely the EOC got damaged during that power surge. The solution is to replace the EOC.

    The EOC part number is 316455410

    Good luck.

    Gene.

  • javier // Sep 16, 2015 at 12:12 pm

    my Frigidaire gallery electric stove eoc showing dr , stove top works.oven does not work,and controls for setting oven ,not workingright,only clock working?

  • Gene // Sep 18, 2015 at 8:41 pm

    Hello Javier,

    Thank you for your question. In order to provide most accurate advice I need the complete model number of the unit. You can find it on the frame behind the bottom drawer.

    Gene.

  • Henry // Sep 17, 2015 at 2:07 pm

    Gas range model#FGGF3054MFG – getting the Error F11 and does not stop beeping. What do I do?

  • Gene // Sep 18, 2015 at 4:50 pm

    Hello Henry,

    Thank you for your question.

    Unplug the range for a minute. Plug it back. If the problem returns, the EOC would need to be replaced. I would recommend to replace it together with the overlay.

    The part number for the EOC is 316560118

    The part number for the overlay is 316419828

    Good luck.

    Gene.

  • Chuck // Sep 20, 2015 at 9:02 am

    Hello Gene,
    I have a Frigidaire slide in gas range, model FGGS3065KBA, which shows an F30 code usually right after the oven reaches target temperature. At room temperature the temperature sensor measures 1083 Ohms. I haven’t checked it when it’s hot and throwing the error. Disconnecting the power provides only a temporary fix. The links to EOCs in some of the previous comments are not for this model. Can you tell me which would be the correct part? Thanks!

  • Gene // Sep 24, 2015 at 6:27 pm

    Hello Chuck,

    Thank you for your question.

    Some time the cause of such problem can be a poor connection in the temperature sensor plug. Pull the range out of the wall and unplug it. Remove the rear panel to access the temperature sensor plug. Eliminate this plug and, using a high temperature porcelain wire nuts, hardwire the temperature sensor. Put it back together and give it a try. Hopefuly it will fix it.
    If not, the EOC would need to be replaced.

    You can buy those porcelain wire nuts in any electronic store or order it from AppliancePartsPros.com by clicking on the following part number: AP5641944

    The part number for the EOC is 316462863

    Good luck.

    Gene.

  • Matt // Sep 21, 2015 at 1:10 am

    Hello gene,
    On my frigidaire oven the “easy probe” light has come on, this turning the light on in the oven, also causing the broiler to not work. I can’t seem to get it turn off? Any thoughts? this began following a storm
    Thanks

  • Gene // Sep 24, 2015 at 6:31 pm

    Hello Matt,

    Thank you for your question.

    In order to provide most accurate advice I need the complete model number of the unit. You can find it on the oven frame behind the oven door or behind the bottom drawer (if applicable).

    Gene.

  • Valerie // Sep 21, 2015 at 5:11 pm

    Hello Gene,
    Answering your question from Sept 7. We previously replaced the relay board, it had an obvious burn on it under one of the larger components (I am guessing it was the relay itself).
    thanks,
    Valerie

  • Gene // Sep 24, 2015 at 7:06 pm

    Hello Valerie,

    According to the wiring diagram this orange wire supplies the L2 line to both Bake and Broil oven heating elements.
    Remove the power to the range by turning off the corresponding circuit breaker. Pull the range out of the wall and remove the rear panel. Carefully inspect the orange wire as well as its connections to both heating elements. If any of the connections are loose or have a burned spots, it will cause a damage to the relay board. While the connectors for the heating elements can be easy replaced, Frigidaire does not sell relay board connectors (plugs) separately. You have to buy the whole main wire harness and it is expensive. If you decide to do it, then you do not have to replace the whole wire harness. You can cut off a damaged parts of it and splice in a needed new connectors.

    The main wire harness part number is 316506200
    The oven relay board part number is 316443920

    Good luck.

    Gene.

  • juan // Sep 23, 2015 at 1:56 pm

    Hi I have a Frigidaire gas range with F30 code so I bought the oven sensor but is also reading 660 ohm is that normal and i keep getting F30 code so u think replace the computer board

  • Gene // Sep 24, 2015 at 7:09 pm

    Hello Juan,

    Thank you for your question.

    The complete model number of the range and the part number of the new sensor will help.

    Thank you,
    Gene.

  • Jay Hyatt // Sep 28, 2015 at 3:00 pm

    Hi Gene,

    I use your site for all my appliance issues. However I have one that is driving me crazy.

    Frigidaire stove model #cfef372es4. F10 flashes intermittently, broiler is perfect, bake works with broiler element only and normally flashes the f10 code. Tested and everything is within normal ohms. Replaced the bake element, checked the wiring and components, all is normal… Any ideas?

  • Gene // Oct 1, 2015 at 7:42 pm

    Hello Jay,

    Sorry for the delay.

    Looks like the EOC has failed. Looks like the part is on nationwide back order with no ETA. It is possible Frigidaire will end up discontinuing production of this part.

    Thank you.

    Gene.

  • Carolyn // Sep 28, 2015 at 5:16 pm

    Hi Gene….Wow this site is great! Just what I need. I have a Frigidaire gas range. The oven works fine except when I try to clean it. About an hour into the cleaning cycle I get an F10 error code. I am guessing from reading some of your answers that it is an EOC problem. But I am concerned that it might be something else since it only occurs during cleaning. What do you think? Thanks so much for your help! I guess my stove is like my son, hates to be clean! LOL

  • Gene // Oct 2, 2015 at 3:31 pm

    Hello Carolyn,

    Thank you for your good words and sorry for the delay.

    You guess is the good one. The EOC is the culprit. If you need the correct part number then the complete model number of the range will help.

    Gene.

  • Rena // Sep 28, 2015 at 6:40 pm

    Hi Gene, we have a Frigidaire oven model number PLEFMZ99ECC we did the test as you recommended on the prob and the EOC. We found the probe to be working properly with the correct OHM reading. We ordered the replacement from frigidairw,when we called order they informed us there was a recall on the Potentiomeyer/seals and they would send out a new kit. They did and had an appliance company install them.when he installed he didn’t realize each know had a different resistance so it set all sorts of codes when he plugged in oven. He then correctly installed and all was well. We then received and installed the EOC board. After install we plugged it in, the board is completely blank no power, when you turn a burner knob on, it shows an F5 error. I’m hoping the brand new Eoc board really isn’t bad. Any ideas?

  • Gene // Oct 2, 2015 at 3:45 pm

    Hello Rena,

    Thank you for your question and sorry for the delay.

    You did not mention what was the original problem.

    Per the description on the F5 00 failure code the cause of the problem can be a faulty EOC as well as a faulty power board. Unfortunately in today’s world it is possible the new EOC is defective. I would recommend to request replacement of the EOC due to the part warranty. Let me know how it will go.

    Good luck.
    Gene.

  • Al // Sep 29, 2015 at 6:39 am

    hello, Model: FFGF3011LWC as soon as I set the temperature and after few seconds the display resets and flashes 12:00. What is the issue?
    thanks.

  • Gene // Oct 2, 2015 at 10:58 pm

    Hello Al,

    Thank you for your question and sorry for the delay.

    Most likely the problem is a bad EOC. You also may want to replace the overlay.

    The EOC part number is 316455410

    The overlay part number is 316220722

    Good luck.

    Gene.

  • Josh // Sep 29, 2015 at 7:06 pm

    Hello Gene,
    I have a Frigidaire/Electrolux electronic flat top range model: PLEFZ398ECA. Yesterday my wife was cleaning the top by knobs/buttons. I’m now getting a F7 30 error code. Called the 800# an was told my right rear burner is the issue. Tried disconnected power hoping to reset with no luck. If I turn the right rear burner to low, I can then turn up the heat as well as use all other three burners. If I turn the right rear burner to off it throws the F7 30 error. I haven’t dug to deep yet. Any advice or suggestions where to start/go would be greatly appreciated.

    Thank you, Josh

  • Gene // Oct 2, 2015 at 11:11 pm

    Hello Josh,

    Thank you for your question. I’m sorry for the delay.

    This error code means the control senses the potentiometer for RR burner is open. The correction is to replace the potentiometer.

    The part number for the potentiometer is 316239605

    Good luck.

    Gene.

  • Jason // Sep 29, 2015 at 7:56 pm

    I have a frigidaire glass top range. I can’t find the model on my range. The kids came through the kitchen and hit the stove. My wife said she saw a spark and now the panel only lights up when l turn one of the knobs on. There is no heat coming from none of the elements. Any information would be greatly appreciated.

  • Gene // Oct 2, 2015 at 11:13 pm

    Hello Jason,

    Thank you for your question. The model number is very important for accurate diagnosis and parts search. You can find it on the frame behind the bottom drawer.

    Gene.

  • Ave // Oct 1, 2015 at 10:36 am

    Hi Gene,

    Hope you can help me! Model #plef398dch. My oven was overheating and had an F10 error code. This had happened a few years ago, and when we replaced the sensor probe, it fixed the problem. I bought a new senor probe again, and it is not fixing the problem this time. If I set the oven to 350 for example, only the top broiler comes on, not the bottom. Then it gets really hot, and I get an f10 error code. I’m not sure what to try next…. EOC or ERC(clock), or bottom heating element? Please help! I miss my stove!!

  • Gene // Oct 2, 2015 at 4:09 pm

    Hello Ave,

    Thank you for your question.

    At this time the EOC has gone bad. The new one should fix the problem.

    The EOC part number is 316418700

    Good luck.

    Gene.

  • Helen // Oct 1, 2015 at 11:05 pm

    Hi Gene-

    I have a frigidaire gallery has range and F11 and constant beeping happens even after a reset. I saw that this indicates this is a shorted keypad. My keypad had melted in a little as well. Any idea? Is this where I need to replace the EOC? If so, do you have a part number.

  • Gene // Oct 2, 2015 at 3:57 pm

    Hello Helen,

    Thank you for your question.

    In order to provide most accurate advice I need the complete model number of the range.

    Gene.

  • Rafat // Oct 2, 2015 at 9:39 pm

    Hi Gene
    I have a Frigidaire oven model # PLES 399ECD. It has been giving me F30 error message. I checked the temperature controller and it is reading 1104 Ohms. So I ordered a EOC. I put it in and still is giving me a F30 error message what is the problem and how can I fix it.
    Thanks

  • Gene // Oct 2, 2015 at 11:21 pm

    Hello Rafat,

    Thank you for your question.

    Did you check the temperature probe at the EOC plug or at the temperature probe plug?

    It can be a problem with the temperature probe wire harness or loose connection at the EOC plug.

    Gene.

  • Rena // Oct 3, 2015 at 8:35 am

    Thank you Gene we got it figured out. The main plug on the EOC was not completely plugged in to the unit. Once pushed in further the F5 error went away.

    Thank you

    Rena

  • Gene // Oct 3, 2015 at 10:14 pm

    Hello Rena,

    I’m glad it was easy fix.

    Thank you for the feedback.

    Gene.

  • Kathleen // Oct 6, 2015 at 2:23 pm

    I have a Frigidaire stove, model#LGEF3045KFH that is showing a F11 code error. Everything works fine, oven and stovetop but the error causes it to beep constantly. We were told that it probably is the electronic panel which is made up of 2 separate parts. Do we need both or just one of them? Not sure what each part is called. I also was told that if the electronic part was installed and it did not work I could not get my money back. Thanks for your help.

  • Gene // Oct 11, 2015 at 5:15 pm

    Hello Kathleen,

    Sorry for the delay.

    Try to remove the power from the range by turning off the corresponding circuit breakers. Restore the power after two minutes. If the problem returns, the EOC would need to be replaced. You also may want to replace the overlay because it can be easy damaged during re-installation from old EOC to the new one.

    The part number for the EOC is 5304495520

    The part number for the overlay is 316419821

    Thank you.

    Gene.

  • sheia // Dec 3, 2015 at 4:11 pm

    My frigidaire stove model# FEF352AWF I am getting a f1 erro code my oven temp only goes to 287 and won’t go any futher need help please

  • Gene // Dec 6, 2015 at 6:46 pm

    Hello sheia,

    Thank you for your question.

    Very likely the problem is a faulty EOC. The correction is to replace it. At the same time you may want to replace the clock overlay because it can be easy damaged during EOC replacement.

    The part number for the EOC is 316207511

    The part number for the clock overlay is 316220805

    Good luck.

    Gene.

  • Montie // Dec 5, 2015 at 6:26 am

    Hello Gene. Love your blog – so helpful!!! We have a Frigidaire CFEF372EC5 likely in need of EOC replacement. As the part appears to be discontinued and online is $200+, we will be buying a new stove. Until we buy, the old one displays the F11 error and beeps continuously until I am ready to @#^&*#%! Any easy way to open up the panel and shut off that awful sound until boxing day? The burners otherwise work fine and we can use the toaster oven for a couple of weeks.

  • Gene // Dec 5, 2015 at 3:35 pm

    Hello Montie,

    I’m sorry to hear such sad news.
    If you would like to power off the faulty EOC and keep using the surface burners, do the following:
    1. Unplug the range or turn off the corresponding circuit breakers;
    2. Pull the range out of the wall and remove the rear panel cover;
    3. Remove from the EOC the black wire connected to the L1 terminal and the red wire connected to the “In” terminal;
    4. Using an insulation tape, properly insulate both removed wires;
    5. Place back the removed rear panel cover;
    6. Restore the power.

    Thank you for your question.

    Good luck,
    Gene.

  • Montie // Dec 6, 2015 at 9:32 am

    Hello Gene. Thanks for the speedy reply. In the meantime I unplugged and opened the back of the stove, identified the offending doohickie that was making the sound, and clipped the tiny connecting filament to it. Nice, quiet Saturday afternoon… nevertheless thanks so much for your kind help here yesterday.

  • karen // Dec 13, 2015 at 4:57 pm

    during pre-heat my stove is throwing an f30 code it doesnt heat fully. i have been flipping the breaker till i can figure out the problem, but even so it doesnt heat to 350 unless i set it to 360-365.
    it is fridgidair model FEF326FSC . any ideas?? – i’m truely at a loss here.

  • Gene // Dec 13, 2015 at 11:17 pm

    Hello karen,

    Thank you for your question.

    Sounds like the problem is a faulty EOC which would need to be replaced. You also may want to replace the clock overlay because it is self adhesive and the old one may not stick to the new EOC.

    The part number for the EOC is 316455400

    The part number for the white clock overlay is 316220700

    Good luck.

    Gene.

  • Mike // Dec 14, 2015 at 7:51 am

    Hi Gene,

    I have a PLES389ECE that was showing F30; the cooktop worked fine but the oven did not. I replaced the panel, which fixed the oven but now has the top burner occasionally turning off with an “Err”. Any ideas?

  • Gene // Dec 14, 2015 at 7:05 pm

    Hello Mike,

    Thank you for your question.

    On which burner display this error code was shown?

    What is the part number of the panel you replaced?

    Gene.

  • Jill // Dec 14, 2015 at 10:22 am

    I have a frigidaire gallery Series Oven Model #GLEZFZ384GCA. It is an electric oven. I am getting the F10 code. Unplugged it an then turned it back on. Still F10. Again unplugged- RTD tested at 1105 OHMS. Wiring Harness tested 0 OHMS. The burners work fine. The oven turns on but only the broiler element turns on. Is is the EOC? What is the part number? Please help. I need to fix before Christmas! Thanks!

  • Gene // Dec 14, 2015 at 7:49 pm

    Hello Jill,

    I’ll be more than glad to help you but the model number you send is incorrect. Please, verify it and send it back to me.

    Thank you.

    Gene.

  • Mike // Dec 14, 2015 at 7:38 pm

    Gene, unsure about the part number right now. The error appears to be only on the front right burner, and shows on the burner-specific display where the temperature (1-10) usually appears.

  • Gene // Dec 14, 2015 at 8:01 pm

    Mike,

    Double check all wire connections and give it a try. If the problem still exists, the electronic control for this burner would need to be replaced.

    The part number for the electronic control is 316441801

    Good luck.

    Gene.

  • Jill // Dec 15, 2015 at 7:57 pm

    Sorry about that. Model # is GLEFZ384GCA.

  • Gene // Dec 16, 2015 at 4:41 pm

    Hello Jill,

    This model number looks much better. Lol

    The EOC is the culprit. No doubts about it.
    The part number for the EOC is 316557205

    Happy Holidays!

    Gene.

  • Bretton // Dec 16, 2015 at 6:36 pm

    Hi Gene,

    I have a Frigidaire Model No. GLEF379DSD. It preheats fine but throws an F10 code after 15 minutes or so. I checked the OHMS of the probe sensor and I get a reading for 2.5-3 OHMS. Do I need a new sensor and if so, what part number?

    Thanks!

  • Gene // Dec 17, 2015 at 5:16 pm

    Hello Bretton,

    Please describe how did you check the probe?

    Thank you,
    Gene.

  • Bob // Dec 19, 2015 at 8:29 am

    Hello Gene
    I have Frigidaire Elect in wall unit Model FGEW2765PW. The fault code F10 appears. Upper boiler element stays on when in bake mode and beeper sounds. Can only turn the oven off by tripping the breaker at the service panel. This has happened in the past but it was over a year ago. Wife has tried the oven again this morning after turning the breaker back on. Still the same results after about 10 mins.
    I had already assumed last year, that the element or the EOC were the problem, since there did not appear to be much else. After reading your website I see I have a little more TS to do. But I would like to verify the correct part numbers for the temp probe and the EOC. I plan on changing both items and will check wiring and connector as needed. The wife had just performed a self clean the day before she this happened. Makes me wonder about your suggestion of the connector melting. Can’t pull the oven out today because she is in kitchen preparing for a Christmas party. Merry Christmas and Happy New Year. Thanks for any help.

  • Gene // Dec 22, 2015 at 7:55 pm

    Hello Bob,

    Thank you for the Holidays greetings! Merry Christmas and Happy and Peaceful New Year to you and your family!

    The cause of the problem with your oven is a faulty EOC (shorted broil relay). No doubt about it.

    The part number for the EOC is 316560172

    This part is on backorder. You can find the ETA by clicking on the part number above. Then click on the “Chat with a pro” link on the right side.

    Good luck.

    Gene.

  • Mat // Dec 20, 2015 at 11:52 am

    Frigidaire proffesional series model ples389ece keeps shutting off and showing power failure every time I try to use the oven. If I press bake and let the fan for a little bit before I punch in the temp…it will sometimes start. Also, I can not use convection bake without first getting the oven warm…otherwise the minute the fan kicks on, it goes to power failure. Very frustrating.

  • Gene // Dec 22, 2015 at 9:47 pm

    Hello Mat,

    Thank you for your question.

    Sounds like the problem is a faulty EOC.

    The part number for the EOC is 316418735

    The disassembly instructions you can find in my previous reply, addressed to Mike and posted on June 06, 2015.

    Merry Christmas and Happy New Year!

    Gene.

  • Dana Grace // Dec 23, 2015 at 9:16 am

    Hello, my husband was cleaning the keypad part of the oven when it started beeping and flashing F11. He has unplugged it and waited however, when he plugs it back in it still beeps. From the comments it shows the EOC needs to be replaces. I am hoping this is not the case since it started when he was cleaning it.

  • Gene // Dec 27, 2015 at 7:11 pm

    Hello Dana,

    Sorry for the delay.

    In order to provide most accurate advice I need the complete model number of the oven.

    Happy New Year!

    Thank you,
    Gene.

  • Jill // Dec 24, 2015 at 5:43 am

    Thanks for the advice. My oven now works great. Very simple process to change out the EOC. Merry Christmas! Got to bake those Christmas cookies!

  • Tom Holmes // Dec 25, 2015 at 9:57 am

    Gene,
    Over the last couple of days my wife has been doing xmas baking. At various times the oven temperature would “run away” it was set to 350F. During this “run away” temperature the oven still showed 350F. This was very intermittent and every time I was around the oven worked normally, typical! So, knowing electronics and how they work I choose to do the cheapest and replace the oven temperature probe. Never got a F code prior. Oven worked great! On xmas morning My mother-in-law preheated the oven to 350F for over 1hr then a F10 code was displayed. I canceled it out and placed the food in the oven and turned it on to 350F. My questions is could this be from the lack of food in the oven? Or a bad EOC??
    Thanks,
    Tom

  • Gene // Dec 27, 2015 at 5:14 pm

    Hello Tom,

    Thank you for your question.

    I’m not sure how did you determine that “…At various times the oven temperature would “run away” it was set to 350F…” if you “…Never got a F code prior…” to replacing the oven temperature probe.

    Any way, at this time you have the new temperature probe installed and a F10 code displayed. The answer on your question is: it can not be from the lack of food in the oven; EOC is the culprit and would need to be replaced.

    The EOC part number is 316462821

    You can order the part by clicking on the part number.

    Happy New Year and good luck with your repair.

    Gene.

  • Tom Holmes // Dec 25, 2015 at 9:58 am

    The model # 790.46703605

  • Robert // Feb 12, 2016 at 12:56 pm

    Gene,

    I have a kenmore oven model: 7909621240B.

    Have been getting an F10 error code now and then for the last few weeks.

    The resistance measures 1070 ohms both on the temp sensor and at the plug by the control board.

    Should replacing the EOC take care of the problem or could the relay board have any part of it?

    Thanks,
    Robert

  • Gene // Feb 17, 2016 at 3:35 pm

    Hello Robert,

    Thank you for your question.

    The problem with your range has nothing to do with the relay board. Replacing the EOC should fix it.

    The part number for the EOC is 316557238

    You can order the part from AppliancePartsPros.com by clicking on the part number.

    Good luck.

    Gene.

  • Avi Zagi // Feb 12, 2016 at 1:58 pm

    Frigidaire PLGFMZ98GCG oven
    Error F11
    I know it is the keypad my question is which part do I need to change
    the Key overlay 316419700
    or the whole electric board 316462801

    Thank you

  • Gene // Feb 17, 2016 at 3:18 pm

    Hello Avi,

    Thank you for your question.

    The overlay is nothing else but piece of plastic with all keys marked on it. This piece is glued over the Electronic Control surface and is not electronic part at all. Thus, in such situation the problem correction is to replace the ERC. Sometime the overlay would need to be replaced too because it can be damaged during removing from the old ERC and installation on the new one. This part is self adhesive.

    You can order both parts from AppliancePartsPros.com by clicking on the following part numbers.

    The ERC part number is 316462801

    The overlay part number is 316419700

    Good luck.

    Gene.

  • Kevin // Apr 15, 2016 at 5:28 am

    I have a fridgidaire oven model number FGES3045KFF. It’s show error f14? I can’t find this code in any of the comments. What is it?

  • Kevin // Apr 15, 2016 at 5:41 am

    I failed to mention that I have recently replaced one of the eyes on the cooktop, is it possible something got bump or partially unplugged? I’ve looked but haven’t found anything.

  • Gene // Apr 17, 2016 at 11:10 pm

    Hello Kevin,

    Thank you for your question.

    “F14” fault code means “Misconnected keyboard cable”. You may want to verify the flat cable connection between the keyboard
    membrane and the EOC on J2 and J3.
    According to Frigidaire suggestions, if you fixed the connections but the problem still persists, the EOC would need to be replaced.
    Otherwise, if connections are good but the problem persists, the control panel would need to be replaced.

    I hope the problem is just misconnection but let me know if you would need the correct part numbers.

    Good luck.

    Gene.

  • Bart // Apr 15, 2016 at 9:12 am

    Hello- thanks for taking my question. I have an Electrolux double wall oven. Model EW30EW65GSA with serial number NF31828459. F10 code came up. Tech replaced both temperature sensors and still does it. warranty company now sending out another appliance co as the first companies cannot do anything else. What code be wrong? EOC per haps

  • Gene // Apr 17, 2016 at 10:53 pm

    Hello Bart,

    Thank you for your question.

    Did the tech test the temperature probes for continuity before he replaced them? If not then it was just guessing instead of the diagnosis.

    Besides the EOC, there is also the relay board in your oven. If the “F10” fault code was shown but no one of ovens was overheating, the problem most likely is a faulty EOC (less common). So if one or both ovens were overheating causing the “F10” fault code, the problem is faulty relay board (more common).

    I’m assuming your oven is still covered by the warranty but let me know if you need the part numbers.

    Good luck.

    Gene.

  • Kevin // Apr 18, 2016 at 8:35 am

    Do you know a rough estimate on the boards? From what I’m hearing they are pretty expensive. I did check the ribbon and the connections was good but the problem remains. We did have a bad lightning storm a couple of months ago so could it just now be showing the damage? Thanks.

  • Gene // Apr 18, 2016 at 5:12 pm

    Hello Kevin,

    I do not think the cause of the problem is that old storm.

    Did it happen right after the last repair? Which part did you call “eye”?

    Gene.

  • Kevin // Apr 19, 2016 at 5:08 am

    It did happen right after the last repair, the eye I was referring to was one of the top elements. To replace it I took the cooktop loose from the stove and flipped it over.
    I did check the keyboard cable like you suggested and it seemed to not be seated straight so I re seated and it looked good, just like before I checked the cable when you turn on any oven control it will start up and run for about 10 seconds then a click can be heard around the control panel and it gives the f14 error code.

  • Gene // Apr 19, 2016 at 8:59 pm

    Hello Kevin,

    Unplug all ribbon cables and check them for microcracks using a magnifying glass. If there are any, the control panel assembly would need to be replaced. You can order the part from AppliancePartsPros.com for $339.93 As of today the part is out of stock. You can find the ETA by calling their customer service at 1-877-477-7278 or by using live chat.

    The part number for the control panel assembly is 318922128

    If there is nothing wrong with the ribbon cables, you may want to replace the EOC first. The price for the part is $161.34

    The part number for the EOC is 316560140

    Any part purchased from AppliancePartsPros.com can be returned within 365 days.

    Good luck.

    Gene.

  • Kevin // Apr 20, 2016 at 5:05 am

    Ok, thank you for your detailed answers hopefully this will get me going. I really appreciate your help.

  • Mark // Aug 12, 2016 at 9:04 am

    Hi Gene,
    I have a frigidaire professional gas oven model PLES389ECC which is showing an F-11 code. I’ve already changed the probe and I believe it needs a new EOC. What is the part number and is it something a pretty handy senior citizen can do or leave it up to a service man?

  • Gene // Aug 18, 2016 at 3:46 pm

    Hello Mark,

    Thank you for your question.

    This error code means the control board senses one or more pads on the touch pad shorted.
    The touch pad is a part of the control panel. So the correction is to replace the control panel assembly.

    The part is expensive. You can order it from AppliancePartsPros.com for $353.49 by clicking on the part number bellow.
    The part number for the control panel is 318313830

    Good luck.

    Gene.

  • Scott // Oct 29, 2016 at 11:29 am

    Hi Gene,

    My Frigidaire glef379dbb broiler element failed recently and upon replacing with a new element I found that neither the oven or broiler work. I can hear the relays clicking but no power to either element. No fault codes are showing. Any ideas?

  • Gene // Oct 30, 2016 at 1:59 pm

    Hi Scott,

    Thank you for your question.
    If there is nothing wrong with the surface burners, very likely the EOC has failed and not supplying proper power to the “L2 out” terminal.
    In such situation, the EOC would need to be replaced. You may want to order the new overlay together with the EOC because it’s very easy to damage the old one during reinstallation.

    The part number for the EOC is 316557205

    The part number for the overlay is 316419303

    Good luck.

    Gene.

  • Scott // Nov 3, 2016 at 4:06 pm

    Gene,

    Thank you very much. That fixed it.

  • Jessica // Nov 21, 2016 at 3:52 pm

    Hi, I have a Frigidaire gas free standing stove. The stove has never given me a problem but today I went to use the oven and when I pressed bake I got a beeping sound and f31 on display screen. Can you help?

  • Gene // Nov 27, 2016 at 12:10 am

    Hello, Jessica.

    I’ll be glad to help you but in order to do it, I need the complete model number of your range. You can find it on the frame behind the bottom drawer.

    Thank you,

    Gene.

  • Tina // Nov 22, 2016 at 4:07 pm

    Hello Gene I have a fridgadaire gas range n it keep reading F30 I have unplugged in over and over again plugged it back and still doing the same thing could u tell me what could be wrong with my range

  • Gene // Nov 27, 2016 at 12:06 am

    Hello, Tina.

    In order to provide most accurate advice I need the complete model number of the range. You can find it on the frame behind the bottom drawer.

    Thank you.

    Gene.

  • Nicole // Nov 24, 2016 at 7:53 am

    Hi Gene,

    I have a CGEF308TNF and it displays an F64 error code. When the range is unplugged and then plugged back in, both the oven and cooktop will work for a period of time (less than 12 hours) and then the F64 error code comes back when I attempt to turn on either the oven or cooktop burners.

    The clock on my range also runs quite fast – as in, a few hours after I reset the clock time, the time showing is many hours ahead.

    Can you please help?

    Thanks,
    Nicole

  • Gene // Nov 26, 2016 at 11:41 pm

    Hello, Nicole.

    Thank you for your question.

    This error code means missing synchronization signal from the relay board (controller) to the EOC (clock-timer). The manufacturer recommends to verify first the connection between the relay board on connector J2 pin 5 and the EOC on connector P2 pin 5 by checking the connector for continuity.
    If wiring is good, Frigidaire recommends to replace the relay board (controller) first and, if the problem not fixed, to replace the EOC next.
    I would recommend to replace both of them together due to the timing problem you mentioned.

    The part number for the relay board (controller) is AP5983949

    The part number for the EOC is AP5671945

    The EOC is on special order. You can find the ETA by contacting AppliancePartsPros.com customer service. Their phone number is 1-877-477-7278. You also can use their live chat.

    Good luck.

    Gene.

  • Samuel // Nov 24, 2016 at 8:41 am

    Problem with frigidaire range oven model FGF366CS, letters “dr” appear on digital display and won’t allow me to operate oven.

  • Gene // Nov 26, 2016 at 10:00 pm

    Hello, Samuel.

    Thank you for your question.

    The model number you provided is incomplete. There suppose to be one more letter after “S”. This letter is very important for accurate troubleshooting. Please, verify the model number and resend it.

    Thank you,
    Gene.

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